FAQ’s

Frequently Asked Questions

What can I expect from my first Physiotherapy consultation –

Be guaranteed of a very warm welcome from all the team at David Cowan Physiotherapy in a relaxed but professional setting.

We will not begin any form of objective assessment, or indeed treatment unless you have given your full consent. This will be given by signing the new patient registration form and may also be given verbally.

During your initial consultation, your Physiotherapist will ask you a series of questions about your symptoms and will then proceed to carry out a full in-depth assessment. Your Physiotherapist will discuss their findings with you and propose a treatment plan tailored specifically to your own goals. You will receive hands-on treatment and, where appropriate, a gym and/or exercise rehab programme to complete at home.

Comfortable clothing and footwear.

In order to properly assess you, your Physiotherapist may need to see the affected area. For a lower limb condition, it would be useful if you could bring a pair of shorts to change into, similarly for an upper limb condition bringing a vest top to change into would be useful. For a lower back condition, it would be useful to bring both shorts and a vest top so that the Physiotherapist can see the whole of your spine and lower limb, or problems contributing to your symptoms may not be fully picked up.

​The Physiotherapist will always be discreet and cover you with a towel so you’re as comfortable as possible.

Yes, you are welcome to bring someone with you or kindly ask us to arrange a chaperone to be present during the examination. Please feel free to ask any questions that you may have at any time during your session, your Physiotherapist will be more than happy to explain things to you.

We also ask parents/guardians/carers to attend with their children/patients’ during treatment sessions. Parents are more than welcome to bring their children if required during treatment.

We will try to accommodate you as quickly as possible. We keep several appointments available for emergency issues so please do not hesitate to contact us and explain the situation. We are generally very flexible with appointments and can sometimes arrange earlier and later sessions when required.

Not at all, you can call us directly for an appointment. If you do have a referral, please bring this along to the appointment so the Physiotherapist can see the GP/Consultant recommendations.

If you have recently had an X-Ray or MRI relating to the issue, please bring the written report along to the appointment along with any clinic letters.

Whether you are a new or returning patient the appointment sessions are all 45 minutes, however, please allow approximately 1 hour depending on what may be required.

At present, we are unable to accept most Private Health Insurance policies, with the exception of BUPA and Healix. However, we can provide a receipt upon request to allow patients to submit a claim for reimbursement through their insurer where applicable.

We apologise for any inconvenience this may cause and appreciate your understanding.

If you have any further questions or queries, then please do not hesitate to contact us and we will be happy to assist.